Contact information

Contact Information

We’re here to help.

If you have any questions regarding your order, shipping, returns, or general enquiries about The Warehouse merchandise, please contact us using the details below.


Customer Support

Email: info@twhstudio.co.za

We aim to respond to all enquiries within 24–48 business hours.


Business Hours

Monday – Friday
9:00 AM – 5:00 PM

Please note that enquiries sent outside of business hours will be responded to on the next working day.


Order Enquiries

When contacting us about an existing order, please include:

  • Your full name
  • Order number
  • A brief description of your enquiry

This helps us assist you as quickly as possible.