Contact information
Contact Information
We’re here to help.
If you have any questions regarding your order, shipping, returns, or general enquiries about The Warehouse merchandise, please contact us using the details below.
Customer Support
Email: info@twhstudio.co.za
We aim to respond to all enquiries within 24–48 business hours.
Business Hours
Monday – Friday
9:00 AM – 5:00 PM
Please note that enquiries sent outside of business hours will be responded to on the next working day.
Order Enquiries
When contacting us about an existing order, please include:
- Your full name
- Order number
- A brief description of your enquiry
This helps us assist you as quickly as possible.